Please contact us at contact@sky-store.us within 3 days of delivery with your order number and photos. We'll arrange a replacement or refund.
Currently, we only ship within the United States. For international inquiries, please email us directly.
All our products are made from 100% genuine leather. We never use synthetic or bonded leather substitutes.
Yes! We specialize in custom leather products. Just contact us at contact@sky-store.us with your requirements, and we’ll guide you through the process.
You may cancel your order within 12 hours of placing it. After that, cancellations are not guaranteed, especially for custom items or once processing has begun.
Yes, we accept returns on ready-to-ship items within 30 days of delivery. Items must be unused, in original condition, and include all original packaging.
Note: Custom-made items are not eligible for return.
All orders are delivered within 7 business days across the United States. You will receive a tracking number once your order has shipped.
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